JLINC SCRM products and related services (collectively referred to as "JLINC SCRM" or "we") attach great importance to the protection of your personal information and privacy. Before registering, logging in, accessing, or using JLINC SCRM, please carefully read and fully understand all contents of this Privacy Policy (the "Policy").
Once you use, log in to, or continue to use JLINC SCRM products or services, you acknowledge that you have read, understood, and agreed to the processing of your related information in the manner described in this Policy, and accept all terms of this Policy.
We may revise this Policy based on business changes, legal and regulatory requirements, or service adjustments. The updated Policy will be published on the JLINC SCRM official website or related pages and will apply from the publication date or the effective date stated therein. If you continue to use JLINC SCRM services after the Policy is updated, it is generally deemed that you have accepted the revised content; if you do not agree with the updated content, please stop using the related services.
This Policy applies to personal information processing activities involved when JLINC SCRM service providers provide you with various product features and supporting services through websites, desktop clients, mobile applications, and other service forms that emerge with technological development, including but not limited to customer management, data processing, system tools, and related extended capabilities.
When you use any JLINC SCRM service, this Policy applies to our collection, use, storage, sharing, transfer, disclosure, and protection of your personal information in the process of providing services.
However, the following circumstances do not directly apply to this Policy:
JLINC SCRM may connect to, link to, or redirect to products or services independently operated by third parties. For such third parties' independent collection and processing of information, their own published privacy rules shall apply. We cannot directly control such processing and are not responsible for their independent processing behavior.
If you use JLINC SCRM as a member of an enterprise, team, or other organization, that enterprise or organization may manage accounts, data, or usage behavior based on management, access control, business collaboration, or compliance audit needs. Such processing is the responsibility of the corresponding enterprise or organization; we mainly provide system capabilities and technical support.
If you access JLINC SCRM through external websites, third-party applications, partner platforms, or other linked entry points, the information processing behavior of such third-party source platforms is not governed by this Policy and shall be subject to their separately published privacy terms or rules.
We generally process your related information for the following purposes:
Depending on the specific scenarios in which you use the services, information we may collect includes but is not limited to:
To more clearly explain information processing boundaries, we generally classify related information into the following two categories:
If new processing purposes, use beyond the original authorization scope, or processing of sensitive personal information is involved later, we will separately seek your authorization consent as required by applicable law.
Such information is necessary to ensure the normal operation of JLINC SCRM core functions, such as account information required for registration and login, basic device information, necessary log information, etc. If you refuse to provide it, we may be unable to provide you with the corresponding services, or related functions may not work properly.
Such information is mainly used to provide extended services, improve product experience, conduct marketing analysis, feature improvements, or other value-added capabilities. For such information, we usually collect and use it only after obtaining your separate consent or authorization.
To ensure the normal operation of the website and related services, improve access efficiency, and enhance user experience, JLINC SCRM may store Cookies or use other similar technologies on your device.
These technologies may be used to record your preference settings, identify access status, save necessary session information, or analyze service usage. You may manage, restrict, or delete Cookies through browser or device settings, but this may cause some service functions to fail to work properly or affect your experience.
Except in the following circumstances, we generally do not share your personal information with third parties:
In principle, we do not transfer your personal information to other companies, organizations, or individuals. However, if merger, division, acquisition, asset transfer, bankruptcy reorganization, or liquidation occurs, resulting in personal information transfer, we will require the new information recipient to continue to be bound by this Policy; if the processing purpose or method changes, we will also fulfill corresponding obligations according to law.
We will only publicly disclose your personal information under the following circumstances:
Within the scope permitted by laws and regulations, when statutory reasons such as national security, national defense security, public security, public health, criminal investigation, or litigation enforcement are involved, we may process related information without prior authorization.
To implement related service functions, we may entrust third-party service providers to assist in completing part of the information processing work, such as:
For entrusted processors, we will require them to process your information within the agreed scope and purpose, adopt necessary security protection measures, and not use it beyond the scope.
JLINC SCRM adopts reasonable and feasible security measures to protect your personal information and strives to prevent unauthorized access, leakage, tampering, damage, or loss of information. Related measures may include but are not limited to access control, transmission encryption, security monitoring, risk identification, and system protection mechanisms.
Nevertheless, the Internet environment is not absolutely secure. We also recommend that you properly safeguard your account and password information and contact us promptly when abnormalities are discovered.
In some service scenarios, we may conduct automated analysis and processing of user behavior, access conditions, or service usage characteristics based on system rules, model mechanisms, or algorithm capabilities, such as:
If the results of such automated processing significantly affect your legitimate rights and interests, you have the right to request an explanation through official channels and apply for manual review.
Subject to laws, regulations, and platform rules, you have the right to access, query, correct, supplement, or delete your related personal information. You may also submit corresponding applications through official JLINC SCRM channels, and we will process them within a reasonable period.
Subject to laws, regulations, and compliance requirements, to achieve global services, technical support, data storage, or business collaboration, some of your information may be transferred to servers or processing environments outside your country or region. For such cross-border transfers, we will adopt necessary security measures to ensure information security during transmission and processing as much as possible.
We will only retain your personal information for the period necessary to achieve the purposes described in this Policy; if laws and regulations provide otherwise for retention periods, we will comply with the relevant provisions.
For project data, JLINC SCRM may provide corresponding data management capabilities, including but not limited to:
Please note that once project data is deleted, it usually cannot be recovered. Please confirm carefully before operating.
Within the scope permitted by applicable law, you have corresponding rights regarding personal information, including but not limited to:
JLINC SCRM mainly provides services to users with corresponding civil capacity. If minors use this service, they should do so under the consent, guidance, and supervision of their guardians. If we discover that minors' personal information has been collected without appropriate prerequisites, we will take deletion or other appropriate measures according to law.
We may update this Policy based on changes in laws and regulations, regulatory requirements, product feature adjustments, or business development. For important updates involving personal information processing methods, user rights, or other major matters, we will usually explain them to you through official website announcements, system notifications, page prompts, or other reasonable means.
If you have any questions, comments, or suggestions about this Policy, or wish to exercise related personal information rights, you may contact us through JLINC SCRM official customer service channels or by visiting our official website:
Official website: www.jlincscrm.com